Conflict Resolution


Tips to Resolve Conflict Effectively

One of the most costly barriers to organizational performance is unresolved issues. Research shows an astounding 95 % of a company’s workforce struggles to speak up to their colleagues about their concerns. As a result, they engage in avoidance tactics including cogitating about issues, complaining, getting angry, doing unnecessary work and avoiding the other person. Organizations can build a “no blame” culture that moves beyond looking at conflict as negative and instead, presents an opportunity to reach resolutions through open communication. Here are some strategies to get started with improved communication skills.